Travel COVID-19 Tests

Health Canada Approved, ISO Certified Lab
Our Tests Meet the Entry Requirements of All Countries

We served over 20k International Travellers

TRAVEL WORRY-FREE WITH OUR TESTING

OUR CLINICS

OUR TESTS

PCR Swab Test $155


The most acurate test for detecting COVID-19 virus

Valid for all international travel

Health Canada Approved

Meet the requirements of traveling to China

Serology Test $155


The test detects COVID-19 antibody in your body

Health Canada Approved

Meet the requirements of traveling to China

Rapid Antigen Test $45


Result in 15 minutes

Valid for travel to the U.S.

Official attestation of results


Travel to China package available at $465 with Free Rapid Antigen Test
Package for travellers to China with COVID-19 infection history available at $775

CONTACT WITH A BILINGUAL CUSTOMER SERVICE AGENT

613-601-1136

Email: info@jchealth.ca

Wechat: jingchengcanada

CUSTOMER SERVICE WORKING HOURS
(Canada Eastern Time)

Monday to Friday
Saturday
Sunday

9:00-19:00
9:00-17:00
9:00-13:00

About Cancellation or Rescheduling

Appointment Cancellation

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. You are holding a space on our calendar that is no longer available to our other customers. In order to be respectful of others, please call our customer services or email us as soon as you know you will not be able to make your appointment. If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another customer access to that appointment time. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will not be eligible of ANY refund.


Our goal is to provide quality health care to all our customers in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other customers as well. Please be aware of our policy regarding cancellation and refund policies.

Cancellations policies

  • If you cancel your appointment at least 24 hours in advance your appointment time, there will be a $30 cancellation fee for PCR and/or Serology Test, $10 cancellation fee for Rapid Antigen Test, and the rest payment fee will be refunded.
  • Please be advised that there will be ZERO refund if cancellation is made less than 24 hours before your appointment time.
  • Please note that given the current volumes, if your refund request is being reviewed by one of our customer service agents, please note that it can take up to 14 business days for your refund to be processed.

How to cancel your appointment

Please contact our customer services to cancel your appointment.
Hotline: 613 - 601 - 1136

Email: info@jchealth.ca

 
Hotline service hours: Canada Eastern Time
Monday to Friday 09:00-20:00
Saturday to Sunday 12:00-18:00

About Impact of uncontrollable factors

JC Health aims to provide a turnaround time of 36 hours for the COVID PCR and serology tests to our customers but please note that this is not a guarantee.

PCR and serology tests are complex laboratory processes where there are many factors that are beyond our control.

JC Health is not responsible for the consequences, such as a missed flight, of a late-arriving/missing report due to prolonged laboratory turnaround times, or other unforeseen factors (e.g. contaminated samples, traffic accidents, natural disasters ). We will not issue refund under circumstances mentioned above.

In the event that your report does not come out on time, please contact our customer service to follow up with your report. JC Health will work to obtain your report as soon as possible.

About Payment System

Currently, JC Health supports payment through Canadian credit cards and debit cards. We are working hard to launch the desktop and mobile terminal page for WeChat Payment, Alipay and UnionPay in the near future. Thank you for your understanding and coorporation.

About Impact of Uncontrollable Factors

JC Health aims to provide a turnaround time of 36 hours for the COVID PCR and serology tests to our customers but please note that this is not a guarantee.

PCR and serology tests are complex laboratory processes where there are many factors that are beyond our control.

JC Health is not responsible for the consequences, such as a missed flight, of a late-arriving/missing report due to prolonged laboratory turnaround times, or other unforeseen factors (e.g. contaminated samples, traffic accidents, natural disasters ). We will not issue refund under circumstances mentioned above.

In the event that your report does not come out on time, please contact our customer service to follow up with your report. JC Health will work to obtain your report as soon as possible.

FREQUENTLY ASKED QUESTIONS

When can I get my testing result?

 

You will receive the PCR/Serology test results no later than the next morning. The antigen test results will come out in 15 minutes. 

 

Do the COVID-19 tests in JC Health meet the requirements of Chinese Embassy?

 

Yes, we are one of the Covid-19 testing institutions that Chinese Embassy officially recognized.

 

How can I find the travel requirements from the Chinese Embassy?

 

Chinese Embassy

http://ca.china-embassy.gov.cn

 

Chinese Consulate in Toronto

http://toronto.china-consulate.gov.cn

 

Chinese Consulate in Vancouver

http://vancouver.china-consulate.gov.cn

 

Do I need to fast before the COVID-19 tests?

 

No, we suggest you have breakfast and drink plenty of water before your tests.

 

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